You send us your case through the quote form or by phone. A patient coordinator reviews it, matches you with hospitals and doctors from our contracted network and sends a treatment plan with a price quote. Once you confirm, we coordinate your appointments, travel and follow-up care.
A patient coordinator reviews your request and comes back to you with hospital options matched to your treatment.
Yes. A specialist at the hospital reviews your medical reports before you travel, and your treatment plan is based on that review. If you would like to speak to the doctor before you decide, tell your coordinator and we will ask the hospital whether this is possible.
We work with contracted hospital groups across Turkey: Memorial, Medicana, Acıbadem, LIV Hospital, Anadolu Medical Center (Johns Hopkins), Koru and Galen, in 11 cities. The Hospitals page lists every branch and the treatments each group offers.
Our network covers 23 treatment areas, including oncology, cardiology, organ and bone marrow transplant, orthopaedics, neurosurgery, IVF, bariatric surgery, aesthetic and plastic surgery, dental and eye care. See Treatments, or tell us what you need and we will suggest suitable hospitals.
Your coordinator explains what the hospital’s quote includes before you travel. Costs from unforeseen complications are covered by the insurance included with your booking, within the policy terms.
We obtain the price quote from the contracted hospital before you travel, and we stay with you from first contact to follow-up. The Why SanitaBooking page lists the questions worth asking before you choose.
Yes. Our travel assistance covers visa support, flight and hotel booking, local transportation and interpreter services.
Sharing reports and test results helps the specialists give you an accurate plan and price. Your coordinator will tell you how to share your documents securely. If you do not have them yet, we will guide you on what is needed.
We schedule follow-up appointments with your treating doctor after you return home, and your coordinator stays your contact for questions.
Every treatment booked through SanitaBooking includes insurance against unforeseen complications and related expenses. The cover amount, period and exclusions are set out in the policy documents you receive with your treatment plan.
Our claims support team can help. or call +90 212 267 10 01.